Zorbas Travel - Business Conditions
are the prices and services described in the prospectuses of the respective organizer. Accommodation, transport and transfer are mediated by us as an agency. Zorbas Travel principly acts in the name and on behalf of the event, service provider, or carrier, even if the invoice is being issued by Zorbas Travel. Therefore, we will only be liable for properly communicating these offers. A security certificate is therefore not necessary.
1.1 THE RESERVATION must take place on the form overleaf in writing.
shall be made exclusively and directly to Zorbas Travel. With our confirmation / invoice a deposit of 125,– € per person is due within 5 days. The remaining invoice amount must be transferred 30 days prior to departure without further demand for payment. If this deadline is not met, we may withdraw from the contract and will then claim the appropriate cancellation charges. Withdrawal, processing and rebooking fees are due immediately. For payments from abroad we charge a flat-rate bank fee of 10,–.
3. CANCELLATION / CHANGE OF RESERVATION
3.1 CANCELLATION / CANCELLATION OF BOOKING ALEXIS ZORBAS
is possible at any time by written notice. We will charge - regardless of the reason of the resignation – and unless otherwise indicated, the following cancellation fees: From invoicing 15% until 28 days before departure. Up to 7 days prior to arrival 50% from 6 to 1 day before departure 75% and on day of departure and early departure 100%. For mediated flights, ferries and car rental the applicable cancellation conditions of airlines and operators apply.
3.2 CHANGE OF BOOKING / SUBSITUTE PERSON / SURCHARGES
Changes after completed booking and invoicing a processing fee from 15,– (including VAT.). will be charged according to expense. For booking a replacement at the hotel we calculate the additional effort with 45,– per booking (including VAT.). Not valid for flight bookings.
3.3 FLIGHT BOOKING
We are able to book all charter flights at daily lowest rates.
For changing of a flight, we charge a service fee of 25,– p.p. (including VAT).
A name change is only possible in exceptional cases with additional charge (depending on the flight carrier). We recommend the booking of a travel cancellation insurance, which will reimburse the cancellation costs in the event of illness attested.
4.1 LIABILITY OF ZORBAS TRAVEL AS AGENT
We are responsible for the proper handling of the individual travel services and not for the performance of services by foreign operators and service providers.
4.2 LIABILITY OF ZORBAS TRAVEL FOR BROCHURE INFORMATION
Information in printed brochure and website presentation, provided by the holiday provider, are not under warranty of Zorbas Travel.
Zorbas Travel will provide information on seminars, but it will not have handle seminar registrations. Seminars in a center are to be booked exclusively and directly with each seminar leader. All bookings made with Zorbas Travel on the occasion of such seminar registrations are valid, independent of the occurrence of a seminar.
6. FINAL PROVISIONS
Verbal agreements are only effective if they are confirmed by us in writing.
Status: November 2015
1. BASIS OF CONTRACT